-- and --
You want to link your email account to a client email application (Outlook, your smartphone)
-- and --
You want to keep a copy of the email on the att server (maybe you share an account with your spouse)
--then--
AT&T has apparently changed how to do the link that account using IMAP, but the company hasn't changed the instructions or notified you on how to do it.
Specifically, the instructions are at: https://www.att.com/esupport/article.html#!/email-support/KM1086159
The erroneous instruction is:
- For IMAP accounts, enter imap.mail.att.net for the Incoming mail server, and smtp.mail.att.net for the Outgoing mail server.
To be brief, the correct entries for the inbound and smtp server are:
- imap.mail.yahoo.net
- smtp.mail.yahoo.net
att vs yahoo does make a big difference.
Do this only if you get the error. Apparently the change is dependent on the client application and even the version of the client application.
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