Spectrum DNS Servers for our area

When you want to go to a web page on the internet, your first stop will be a server defined by Spectrum that will take the url (web address) you supply and translate that to an IP address on the internet.  That server's function is similar to that of your router, which supplies IP addresses on your household intranet.  The function is called DNS (Domain Name Server).  Typically, your computer will obtain the IP address of those servers (yes, there is that first step) automagically; however, if you are having trouble connecting to the internet, you might try entering the following for primary and secondary DNS servers in your network adapter settings:

Warning:  the following DNS numbers are wrong. These are the numbers you will be given if you ask Charter/Spectrum help. 

• Primary:  24.178.162.3
• Secondary:  66.189.0.100

The correct numbers are:

• Primary:  71.10.216.1
• Secondary:  71.10.216.2

I apologize for the wrong information... but then Charter has a problem to fix.

Full instructions on how to do this for Windows 10 can be found at http://www.windowscentral.com/how-change-your-pcs-dns-settings-windows-10.  For Mac:  http://www.macworld.com/article/2824564/slow-internet-edit-your-dns-settings.html.   Both references also provide alternate Primary and Secondary addresses to use.  In fact, I use those alternate addresses myself.