I use teamviewer for the reasons discussed in the above article. To install teamviewer on your device, go to your app store or go to https://www.teamviewer.com. For the latter site, you will see a "Download Free for friends and family" button on the home page. Click on that to start the download. Depending on your browser and its settings, you might get a pop up. Do whatever it says that results in downloading the executable. Once downloaded, start the install process. The exact instructions on starting this install depend on the operating system you are using and the browser or download system you are using. I'll leave it to you to know how to start an install for your situation.
During the install, there might be one or more dialog boxes that have radio button options. You will want "for personal use" and "basic installation." Click through the buttons until the installation is complete. Once complete TeamViewer will pop up. Usually there is an ad in front of the business part of Teamviewer. Just delete that ad. You can close the teamviewer app at this point until you are ready to use it. But, before closing it, I recommend pinning the app to your taskbar or dock. If you are using a smart device, then you put it on a page that you use for important utilities.
To use Teamviewer, click on the icon or search in your applications for Teamviewer. Click on the icon. Up pops the Teamviewer interface.
On the left side will be entries for "Your ID" and "Password". That is the information someone who is going to make a connection to your computer needs to help you. If you are helping someone else, then you will put that other person's ID into the Partner ID field on the right side. You will then click Connect to Partner. The session will initialize and a dialog box will pop up asking for the other person's password. Enter that and you should get access to your friend's computer.
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