Tuesday, November 29, 2016

Windows 8-10 default of "Fast Startup" can be a problem: An example and how to turn it off


I"ve learned something that needs to be "put on the record."  As I am encountering more ransomware and hard disk failure issues with Windows 8-10 computers, I find that my usual method of fixing these problems- to use Ubuntu Linux disk tools- is not working.  I get an error that says I can't mount the hard drive partition due to "hibernation" by Windows- the disk was not shut down correctly and I can't mount it.

I want to emphasis this as a problem for all those readers who are stretching their computer's life beyond 3 years by using the Windows 10 free upgrade.  Beyond 3 years, and if your computer was made after about 2008, hard drive failure is going to be increasingly likely.  If your hard drive fails, then recovery of data and programs without spending a lot of money is going to be the likely outcome due to this new Windows feature.  You don't have to know anything about Ubuntu... You just have to know you are at risk and should consider turning off this new feature or you should replace your hard drive, even if it seems to be working just fine.  
{from that article:}
There is a new feature in Windows 8-10 called Fast Startup. If this feature is enabled (which it is by default), Windows 8-10 does not actually completely shutdown when you choose shutdown. Instead, it does a "hybrid shutdown". This is something like hibernating; it makes booting Windows 8-10 back up faster. So, you need to disable this feature to be able to shut it down properly, and be able to mount the Windows partitions. To do this, boot into your Windows 8-10 and:
Note: disabling Fast Startup will most likely make your Windows 8-10 take a longer time to boot. There are no "exact" numbers, but let's say that if it took you 10 seconds to boot into Windows 8-10, it will now take you 50 seconds after disabling this feature.
1. Open Control Panel in the small icons view and click on Power Options.
2. Click on Choose what the power buttons do.
3. Click on Change settings that are currently unavailable.
4. Uncheck Turn on fast startup (recommended).
Click on the numbers above to see screenshots.
Click on Save changes. Now, shutdown Windows 8-10 and boot back into Ubuntu.
If you still aren't able to mount without getting errors, you may need to turn off hibernation completely. Open an elevated Command Prompt (right click on the shortcut, click on “Run as Administrator”), and input:
powercfg /h off
In one case, when I was on that panel, I noted that the power button in both "On battery" and "Plugged in" modes was set to "Sleep."  For safety purposes, I think both should be set to "Shut Down" and that is what I did.  If you want to "sleep", then you can set a timer or "close the lid."

Also, if you want to actually use hibernate, then check that "Hibernate" box so that the Hibernate option is included in the options when you click the power button on the "start" bar.  But note the comment at the end of the quote above that hibernate can result in problems if you have a disk crash.

When I used this method on a computer, Windows detected disk errors on start up and fixed a number of problems with the file system.  This made some of the problems the user was having disappear.  So, not only does it help when using Ubuntu to diagnose and fix disk errors, it also helps directly correct Windows errors.

Monday, November 28, 2016

AT&T now charging for data usage (Continued)

As a followup to this blog post:  https://leetlinktips.blogspot.com/2016/11/did-you-know-your-at-dsl-is-limited-to.html here is what I have found.

So, as you make your decision on whether or not to switch to Charter or some other option, be sure to look at the small print regarding data "overage" charges.  And pass this link around to your friends.

Windows 10 "Insider Beta" distributions, especially Build 14971: Warning

Microsoft has a program where users can download the next big change in Windows 10 before it is officially released.  Software in such a state is called "Beta."  Some people reading this may get an email or a popup offering a beta version.  A recent beta is "build 14971.  It has these features:  https://blogs.windows.com/windowsexperience/2016/11/17/announcing-windows-10-insider-preview-build-14971-for-pc/#JXsLhpEj7qs8tetO.97.  Sounds good. However, you should probably skip this one because there is a significant problem with it.  For details, read https://answers.microsoft.com/en-us/insider/forum/insider_wintp-insider_install/windows-10-insider-preview-14971-error-0x80246019/101ab002-20fd-44b1-88bb-c653a21eae7a.  The net of this article is that it crashes under conditions many users will have.

Wednesday, November 23, 2016

Beware of email with Subject Order Number or Purchase order number with an html or pdf attachment: Locky Ransomware Example

The emails look like this:

The attachment is either a pdf or an html file.  These should be trashed and reported to your eMail provider.  A description of what is probably in these files can be found at http://www.bleepingcomputer.com/news/security/the-locky-ransomware-encrypts-local-files-and-unmapped-network-shares/.  This can be very bad ransomware, locking your computer until you pay a large "fee;"  I'm talking $3000; even from friends or your bank.  Don't click on attachments.  Those days are gone.  GONE! 

Personally, wherever I have a financial institution or friend that sends an attachment, I let them know I won't open it.  If it is an institution, I call their security and give them an earful.  My experience is that they quickly change their procedures and the result you should ask for is that they ask you to go to their website and look at their messages.  No more PDFs sent to you.  If it is a friend, have them permit you to a service like Google Drive, Dropbox, or Microsoft Livedrive to look at the document.

Tuesday, November 8, 2016

Did you know your AT&T DSL is limited to 150GB/mo?

This is the email I got.  I can't find where the maximum is defined. Never heard.  Hmmm. Please report.  

Dear AT&T High Speed Internet Service Customer,

We want to remind you that your AT&T High Speed Internet service includes 150 gigabytes (GB) of data for each billing period.

       You have exceeded 150 GB this billing period.

We'll waive the charges for additional data this month and notify you as your usage approaches 150 GB in future months.

The next time you exceed 150 GB you'll be notified, but not billed. However if you go over your data plan in any subsequent billing period, we'll provide you with an additional 50 GB of data for $10. You'll be charged $10 for every incremental 50 GB of usage beyond your plan.

Here are some tips to help you manage your usage:
  • Track your usage* by visiting att.com/internet-usage
    . Just log in using your primary AT&T email ID and password.
  • Secure your wireless gateway/router. If you use Wi-Fi at home and you have not secured it with a password, someone nearby with a computer or Wi-Fi enabled device could access your home network and use your high-speed Internet service, which could increase your monthly usage.
  • Manage household usage. If you have family members, children or friends who share your Internet connection, remember that their online activity will count toward your 150 GB data plan. AT&T Parental Controls is a free tool included with your service that enables you to customize access to websites, e-mail, instant messaging, chat, message boards, and more for each family member. You can even set time limits for access to the Internet.
For questions or additional tips on managing your Internet usage, please feel free to review our helpful FAQs and take advantage of our data calculator at att.com/internet-usage


Thank you for choosing AT&T.

Sincerely,

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