Thursday, January 30, 2014

How to Determine if Your Gmail Account Has Been (Really) Hacked

More often than not, if someone receives a spam or infected email sent from your email address, that email was sent from something other than your email account; they were just "borrowing" your email address in the hope that the receiver will lower their guard.

However, there are occasions where your email has really been taken over by a malevolent entity.  In that case, the stakes have greatly increased and you will have to take very significant action. That is because you have to assume your entire Google account and every email and document in it has been compromised.  I'm not sure what the encryption characteristics of Google docs is when accessed from within your own account, but I don't know how someone in your account would be blocked from access to your documents.  Therefore, assume the worst and act on it.

There is a way to determine who has accessed your account in the recent past.  I have written a tutorial on how to get to this information.  It is here.  If you use Google mail, please read it and practice the procedure documented in that tutorial.

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